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New York Relay Service is funded by New York 's Telecommunications Carriers.

© 1997-2019 New York Relay and New York Captioned Telephone Service - All Right reserved.

NEW YORK RELAY PHONE NUMBERS

FOR PEOPLE WHO USE STANDARD TELEPHONES

  • Voice to TTY/VCO/HCO/STS 
    711 or 800-421-1220
 
  • Voice to CapTel 
    711 or 877-243-2823
 
  • Spanish 
    711 or 877-662-4886
 
 

FOR DEAF CALLERS

  • TTY to Voice
    711 or 800-662-1220
 
  • ASCII to Voice
    711 or 800-584-2849
 
  • Spanish
    711 or 877-662-4886​
 
 

FOR VOICE CARRY-OVER
CALLERS

  • Voice Carry-Over
    711 or 877-826-6977
     
  • Voice Carry-Over Speech-to-Speech
    711 or 844-214-4968
 
 

FOR SPEECH DISABLED CALLERS

  • Hearing Carry-Over
    711 or 800-662-1220
 
  • Speech-to-Speech
    711 or 877-662-4234
WHAT IS 711?
WHAT IF 711 IS NOT WORKING?

NEW YORK RELAY CUSTOMER SERVICES

  • 800-676-3777
    TTY / Voice / ASCII / HCO
 
  • 800-676-4290
    Español - TTY / Voz / ASCII
     
  • 877-787-1989
    Speech-to-Speech only
     
  • 866-931-9027
    Voice Carry-Over only
 

CAPTIONED TELEPHONE CUSTOMER SERVICES

  • 888-269-7477
    Voice
 
  • 866-670-9134
    Español - Voz
 
 
 

NEW YORK INQUIRY LINE

  • 800-664-6349
    Voice
 
  • 800-835-5515
    TTY
 
 
 

WHAT IF 711 IS NOT WORKING? 

YOU MAY HAVE A PBX SYSTEM ISSUE.

 
People who use phones in an office that has extension numbers may experience difficulty as a result of 711 not being programmed in the building’s PBX system. To request the availability of 711 service in your building, contact your IT specialist, office administrator, or local telephone service provider.
 
711 dialing was mandated by the FCC on October 1, 2001. If you have difficulty dialing 711, please click here and let us know and we will attempt to help get the issue resolved.