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New York Relay Service is funded by New York 's Telecommunications Carriers.

© 1997-2019 New York Relay and New York Captioned Telephone Service - All Right reserved.

HEARING CARRY-OVER

Hearing Carry-Over (HCO) allows callers with hearing who are unable to speak to listen to the person they are calling. The HCO user types his/her conversation for the relay operator to read to the standard telephone user.
 
711 or 800-626-1220

HOW DOES HCO WORK?

The HCO user types his words to the relay operator.
The relay operator reads aloud the typed message to the other party.
The other party speaks directly to the HCO user.
 

VIDEO: HCO

OTHER HCO FEATURES

The relay operator specializes in all types of HCO calls, such as HCO to TTY, or HCO to HCO.  With this service, you have to specify your call type to the relay operator.

HCO TO TTY

The HCO user listens while the relay operator reads aloud the TTY user's typed message. The HCO user types his/her conversation directly to the TTY user.

HCO TO HCO

The HCO user may contact other HCO users through New York Relay. The relay operator will read aloud to both parties what is typed on each user's TTY.