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New York Relay Service is funded by New York 's Telecommunications Carriers.

© 1997-2019 New York Relay and New York Captioned Telephone Service - All Right reserved.

CAPTEL 2400i

A tablet-style telephone with a large, touch-screen display and helpful menu graphics. Ideal for people who prefer a contemporary telephone design.
Requires a standard telephone line (analog or DSL) and high-speed Internet access.

CAPTEL 2400i PHONE FEATURES

  • Contemporary design for users who prefer a high-tech appearance
  • Large touch-screen with easy-to-read captions
  • Built-in answering machine with captions
  • Caller-ID capable
  • Speed dial keys for one-touch dialing of frequently called numbers
  • Bluetooth® for hands-free communication
  • Phone book feature stores up to 95 names/numbers
  • Built-in WiFi  
  • Built-in speakerphone
  • Real time clock displayed
  • Adjustable volume control (up to 40dB gain) 
  • One touch button to reach customer service 24/7
  • Available in Spanish
  • AES encryption for security and privacy
  • Captioning service is FREE *
    * CapTel callers are responsible for their own long-distance call charges.

REQUIREMENTS FOR CAPTEL 2400i

Line 1:
Telephone line:*
  • Analog
  • VoIP,  DSL, or digital cable phone service with digital filter
 
Line 2 or Line 3:
  • Line 2:
    High speed Internet connection
  • Line 3:
    Wireless connection to WiFi
*
Not compatible with PBX system unless an analog port is available.

VIDEO: CAPTEL 2400i OVERVIEW

VIDEO: HOW CAPTEL 2400i WORKS

CAPTEL CUSTOMER SUPPORT

 

  • Customer Service:
    • 1-888-269-7477 (24 hours)
 
  • En español:
    • 1-866-670-9134 ( 8 AM to 12 AM EST) 
 
  • Fax:
    • 1-608-204-6167
 

REQUIREMENTS: Hearing Loss, High Speed Internet, Dial-tone

No-Cost Phone with valid third-party certification is subject to change without notice. Terms and conditions may apply.

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON.

 

IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service.

 

CapTel is a registered trademark of Ultratec, Inc. Bluetooth is a registered trademark of Bluetooth SIG, Inc.