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New York Relay Service is funded by New York 's Telecommunications Carriers.

© 1997-2019 New York Relay and New York Captioned Telephone Service - All Right reserved.

CAPTEL 840i

CAPTEL 840i PHONE FEATURES

The CapTel 840i comes with two connections:
a standard (analog) telephone line and a high speed Internet access, including WiFi capable.
Requires a standard telephone line (analog or DSL) and high-speed Internet access.
  • Large screen with easy-to-read captions
  • Built-in answering machine with captions
  • Built-in WiFi *
  • One touch button to reach customer service 24/7
  • Available in Spanish
  • Captioning service is FREE **

*   WiFi is available for an Internet-based CapTel only.
** CapTel callers are responsible for their own long-distance call charges.

REQUIREMENTS FOR CAPTEL 840i

Line 1:
Telephone line:*
  • Analog
  • VoIP,  DSL, or digital cable phone service with digital filter
 
Line 2 or Line 3:
  • Line 2:
    High speed Internet connection
  • Line 3:
    Wireless connection to WiFi
*
Not compatible with PBX system unless an analog port is available.

VIDEO: CAPTEL 840i OVERVIEW

VIDEO: HOW CAPTEL 840i WORKS

CAPTEL CUSTOMER SUPPORT

 

  • Customer Service:
    • 1-888-269-7477 (24 hours)
 
  • En español:
    • 1-866-670-9134 ( 8 AM to 12 AM EST) 
 
  • Fax:
    • 1-608-204-6167
 

REQUIREMENTS: Hearing Loss, High Speed Internet, Dial-tone

No-Cost Phone with valid third-party certification is subject to change without notice. Terms and conditions may apply.

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON.

 

IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service.

 

CapTel is a registered trademark of Ultratec, Inc. Bluetooth is a registered trademark of Bluetooth SIG, Inc.