For more information about New York Relay Service, contact us:
Mary Beth Mothersell
Senior Customer Relations Manager
P.O. Box 547
Geneseo, NY 14454 

New York Relay Customer Service:
800-676-3777 (TTY/Voice)
800-676-4290 (Español)
877-787-1989 (Speech-to-Speech only)
866-931-9027 (Voice Carry-Over only)
877-877-3291 (Fax)
Or you may fill out and submit the form below:


Are you satisfied with New York Relay Service?
Do you have any complaints, comments, concerns or suggestions for us?
Please fill out the form and press the "Submit Form" button when you are finished. The New York Relay Customer Relations Manager or a representative will respond to you as soon as possible.  All information you provide us will be strictly confidential.
None of the information you provide will be used by New York Relay for any other purpose beyond response and resolution without your express consent.
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New York Relay Service is funded by New York's Telecommunications Carriers.

© 1997-2020 New York Relay and New York Captioned Telephone Service - All Right reserved.